Effective Date: 24 Mar 2025
Introduction
This Privacy Policy explains how Digz Living LTD, a company headquartered in England and Wales, collects, uses, shares, and protects your personal information when you interact with our website (digz.com), use our services, or stay in one of our co-living spaces.By using our Services, you agree to the terms of this Privacy Policy.
1. Who We Are
Digz Living LTD is the data controller of your personal information.
Email:info@digz.com
Company Headquarters: England and Wales
2. Information We Collect
We may collect:
- Personal Details: Name, date of birth, contact information, university affiliation.
- Booking & Stay Info: Accommodation type, lease terms, check-in/out dates.
- Payment Info: Processed securely via third-party providers.
- Device Info: IP address, browser data, cookies, and usage logs.
- Communications: Messages, feedback, service requests.
- Emergency Contacts: When voluntarily provided.
3. How We Use Your Information
We use your information to:
- Process bookings and manage tenancies
- Communicate with you about your stay
- Handle payments and support requests
- Comply with legal obligations
- Improve our platform and services
- Send updates (only where lawful or with your consent)
4. Legal Basis for Processing
We rely on:
- Contractual necessity – to provide accommodation
- Consent – for things like marketing
- Legal obligations – such as ID checks
- Legitimate interests – including improving services
5. Sharing Your Information
We may share your data with:
- Payment processors and maintenance teams
- Property managers and landlords (where applicable)
- Government agencies (when required by law)
- Emergency contacts (if necessary for safety)
We do not sell your personal data.
6. Data Storage and Security
Your data is stored securely with access controls and encryption. We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.
7. International Transfers
If your data is transferred outside the UK or EEA, we ensure appropriate legal safeguards are in place.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the ICO at www.ico.org.uk
To exercise your rights, email info@digz.com
9. Cookies
We use cookies for functionality and analytics. You can manage cookie settings through your browser. For full details, see our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date.
12. Contact Us
For privacy-related questions or concerns, contact us at:
Email: info@digz.com
Company: Digz Living LTD, headquartered in England and Wales.